TERMS OF
TERMS
Net 30 terms are extended by our Factor: C.I.T. Group / Commercial Services
Contact: Credit Officer (Phyllis)
Phone: 1-704-339-2834
Fax: 1-704-339-2822
Email: support.services@cit.com
Credit application and financial statements are required by our factor to process your order. Please allow up to 2 weeks for processing credit after your information has been submitted to the factor.
NEW ACCOUNTS
Minimum orders for new accounts with net 30 terms are $1000.00.
New accounts under $1000.00 will be C.O.D. with a 30% deposit due when your order is entered into our system. Minimum C.O.D. orders must be greater than $500.00
SHIPPING
All shipments will be shipped ground service unless other wise requested by customer.
All other services are available at higher charges.
Please allow for shortages or overages of up to 5% on any shipment.
DELIVERY
Delivery is approximately 8 weeks from your order being approved by the factor.
RUSH ORDERS
Need goods quickly, ask your sales rep or call our office about shipping quick ship styles.
To contact your sales rep please visit our web site under customer service at www.CottonConnection.net or call us at 305-887-7971.
OR
For delivery less than 4 weeks, a minimum of 50 pieces per color is required for existing styles in stock only.
CANCELLATIONS
Your Cotton Connection goods are customized to your order. Cancellations or changes need to be made within TWO weeks of submitting your order. Changes made to orders after this TWO week period will require a new order and may result in different dye lots.
RETURNS
All returns must be authorized by Cotton Connection. Cotton Connection is not responsible for return shipping charges.
Merchandise returned without approval and/or not due to Cotton Connection error is subject to a 15% restocking fee.
RETURNED CHECKS
Returned checks will be subject to a $25.00 charge. This charge will be invoiced to the customers account if any checks are returned.
CUSTOM ORDER / PRIVATE LABEL
Private labeling is available upon customer request.
Minimum of 1000 pieces (Assorted Styles) at .45 cents each.
Custom Colors can be done with a minimum of 150 pieces (Assorted Styles) per color.
GARMENT DYEING
The unique nature of the garment dye process allows no guarantees of color dye matches from garment to garment or dye lot to dye lot. Please be aware of these limitations when placing your orders for different delivery dates of matching sets.
Variations in color, texture, and occasional fabric imperfections resulting from our garment dyeing and laundering process contribute to their unique look and feel.
Minor “slubs” are characteristics of the fabric. Slight differences in size are unavoidable.
Irregularities of color between the fabrics and trims are natural results of this process, and enhance the look of our garments.